PCCW-HKT mobile service
PCCW-HKT mobile service
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PCCW-HKT mobile service Exclusive applications

Exclusive applications

Apps Guide SPORTS always on MOOV on mobile news always on HD on moble TV Player Netsync on mobile

Apps Guide

SPORTS always on

MOOV on mobile

news
always on

HD on moble TV Player

Netsync on mobile

My Account Check Smart Tips Auto Connect Rescue App

My Account Check

Smart Tips

Auto Connect

Rescue

Customers can browse Infotainment service content (m.pccw-hkt.com) and content via the PCCW Wi-Fi network by using the designated handset model through Auto Connect. MU Mobile content is excluded.

 

Apps Guide Widget 

Simply download the tailor-made Apps Guide widget for Android users and install on your handset’s homescreen. You will then be kept up to speed with apps recommendations without any need to click.

(1) Logon to m.pccw-hkt.com and enter [Apps Guide]

(1) Logon to m.pccw-hkt.com and
enter [Apps Guide]

(2) Choose [Exclusive Apps] > [Apps Market]. Follow the instructions for download & installation

(2) Choose [Exclusive Apps] > [Apps Market]. Follow the instructions for download & installation

(3) Choose "+" at bottom right-hand side of the main screen, then "Widget"

(3) Choose "+" at bottom right-hand side of the main screen, then "Widget"

(4) Choose Apps Guide]

(4) Choose
[Apps Guide]

(5) Finished.

(5) Finished.

 

Remarks: 

This service is applicable only to selected handset models including Acer E400, A501, Asus Padfone 2, Dell Venue, Google Nexus One, Nexus S, HTC ChaCha, Desire, Desire HD, Desire Z, Flyer, Hero, Incredible S, Legend, Magic, Sensation XE, Sensation XL, Tattoo, Wildfire, Desire C, Desire X, One J, One S, One X, One SV, One XL, Huawei Ideos X3, Ideos X5, Media Pad, U mini, Ideos, U Android, U Android plus, Ascend Y210, Honor, Ascend P1, LG Optimus Chic, Optimus, Optimus 2x, Optimus Black, Optimus ME, Optimus One, Nexus 4, Optimus 3D, Optmius 4X, Optmius L7, Optmius Vu, PRADA, Optimus G, OPTIMUS TRUE HD LTE, MEIZU MX 4-core, MX2, Motorola A1680, Atrix, Backfip, DEFY, Flipout, Milestone, Quench, RAZR MAXX, XOOM, Nokia 5230, 6290, 7230, 7390, 2730 classic, 3120 Classic, 5320 XpressMusic, 5610 XpressMusic, 5630 XpressMusic, 5700 XpressMusic, 5730 XpressMusic, 5800 XpressMusic, Navigator, 6120 classic, 6210 natvigator, 6220 classic, 6260 slide, 6500 Classic, 6500 Slide, 6600 fold, 6600 slide, N6600i slide, 6700 classic, 6700 slide, 6710 Natvigator, 6720 classic, 6730 classic, 7900 Prism, 8800 Arte, C5-00, C5-03, C6-00, E5, E52, E61i, E63, E65 , E65 , E66, E7-00, E71, E72, E75, N73, N76, N78, N79, N8-00, N81, N82, N85, N86 8MP, N900, N93i, N95, N96, N97, N97 mini, X3-02, X6, Samsung Galaxy Tab 10.1, Galaxy Tab 7 plus, Galaxy Tab 8.9, i580, Galaxy, Galaxy S, Galaxy S plus, Galaxy SL, Galaxy S2, Galaxy R, Galaxy Nexus, Galaxy Note, Galaxy Tab, Galaxy Y, Galaxy Mini, Galaxy Gio, Galaxy Ace, Galaxy Ace Plus, Galaxy Camera, Galaxy Ace 2, Galaxy S3 mini, Galaxy S2 plus, Galaxy Note 2, Galacy Note 10.1, Galaxy Pocket, Galaxy Pocket Plus, Galaxy S DUOS, Galaxy Tab 2 7.0, Galaxy Tab 2 10.1, Galaxy Tab 7.7, Galaxy Y Duo, GALAXY Note LTE, Galaxy Note 2 LTE, Galaxy Express, GALAXY SII LTE, Galaxy SIII LTE, Galaxy Tab 8.9 LTE, Sharp SH530U, SH837W, SH930W, Sony Xperia acro S, Xperia Go, Xperia ion, Xperia J, Xperia P, Xperia s, Xperia Tipo Dual, Xperia TX, Xperia U, Xperia V, Xperia Z, Sony Ericsson Arc, Arc S, Neo, Play, Ray, W8, X10, X10 mini, X10 mini pro, X8, Xperia mini, Xperia mini Pro.

 

SPORTS always ON

Now you can keep up to speed with La Liga and Italia Serie A match highlights! PCCW-HKT mobile service has launched the "SPORTS always ON" widget for Android handsets (compatible with OS 1.5 or more recent versions) so you can receive all the latest La Liga and Italie Serie A match highlights and results plus world-class sports commentary.

                
1. Logon to PCCW
mobile’s Channel
homepage and click
on "Apps" for
software download
& installation		   2. Choose "Android widget" in the bottom
right-hand corner of the main screen		   3. Choose "SPORTS always on"

 

           
4. Finished! Click for more details   • Click on the thumbnail to view the video clip

 

         
5.Click <返回> back to home screen to select more world sports info, La Liga & Italia Serie A match highlights        

 

World sports commentaries & topics

      
• Click <更多> on the home
screen to browse more world
sports info and commentaries		    

 

Exclusive La Liga & Italia Serie A match highlight videos

         
• Click<更多> for unlimited
viewing of more exclusive
and new La Liga & Italia
Serie A match highlights		   • Click on the thumbnail
to view the video clip		    

 

Remarks:

    • Non-now SPORTS on mobile subscribers can view only limited content via SPORTS always ON
    • and cannot browse detailed content.
    • This service is applicable only to Android handsets (compatible with OS 1.5 or more recent versions).
    • Content provided in Chinese only.

 

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MOOV always ON

We are pleased to announce that MOOV always ON is now available! With MOOV always ON, the latest hits will be updated for you! You can also listen to the songlist with just one click after subscribing to the MOOV on mobile package! Act now!

     
    1.Logon to PCCW-HKT mobile service
    Channel homepage,
    click on "Apps" for software download & install    		   2.Choose "Android widget" at bottom right of
    main screen    		   3.Choose "MOOV on mobile"

     

     

    MOOV on mobile subscribers can use the following function via MOOV always ON
    1 – PLAY button will play/pause the song currently displayed
    2 – Pressing the song name will trigger the MOOV player interface
    3 – NEXT button will skip the song and start the next
    4a – Notification icon is visible when a song is being played/paused
    4b – Pressing notification will trigger the MOOV player interface

     

    Remarks:

    • Non-MOOV on mobile subscribers can only view the playlist via MOOV always ON. Other functions are not available.
    • This service is applicable only to Android handset (compatible with OS 1.5 or more recent versions).
    • Content provided in Chinese only.
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News always ON

    Have now NEWS updates delivered to your handset all day every day.

             
             

    Remarks:

    • This service is applicable only to selected handset models including Acer E400, A501, Apple iPhone3G, iPhone3Gs, iPhone4, iPhone4s, Blackberry 9800, HTC One X, ChaCha, Incredible S, Desire, Desire Z, Desire S, Flyer, Hero, Sensation XE, Sensation XL, Legend, Tattoo, Wildfire, Huawei Media Pad, Ideos X5, U8860 (Honor), U mini, Ideos, U Android, U Android plus, Ideos X3, LG P940 (PRADA), Optimus 3D, Optimus 2x, Optimus Black, Optimus Chic, Optimus, Optimus ME, Optimus One, Motorola Atrix, ME600, Milestone, Milestone XT701, Flipout(MB511), Quench(MB501), XOOM, Nokia C5-03, C6-00, C7-00, E5, 5230, 5800 XpressMusic, E6-00, E7-00, N8-00, N97, N97 mini, X6, X7, Samsung Galaxy Ace Plus, Galaxy Tab 7.7, Galaxy Tab 7.0 Plus, i580, Galaxy, Galaxy S, Galaxy SL, Galaxy S plus, Galaxy S2, Galaxy R, Galaxy Tab 10.1, Galaxy Tab 8.9, Galaxy Y, Galaxy Y Duo, Galaxy Note, Galaxy Tab, Galaxy Mini, Galaxy Gio, Galaxy Ace, Galaxy Nexus, Sony Ericsson Arc, Arc S, Neo, Play, Ray, Vivaz, Vivaz Pro, W8, X8, X10, X10 mini, X10 mini pro, Xperia mini, Xperia mini Pro, ViewSonic ViewPad 7, Google Nexus one, Nexus S, Sony Xperia S.
    • Content provided in Chinese only.


    Download and installation:
           
    1. Logon to Infotainment service content (m.pccw-hkt.com) homepage, click
    on "Apps" for software download & install.    		    2.Choose “Android widget” at bottom right of main screen.   3.Choose “now NEWS widget".

     

     
       
    4. Finished!   5.Click into for more
    news detail    		   6.Click into the thumbnail to view
    the news video

     
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    A single platform provides a simple view of all now TV & now SPORTS* channels, as well as various categories of videos on demand such as finance, TVB dramas and entertainment. The player ofrers useful functions such as fast channel switching and volume adjustment. now TV users can even use the now Record service.

     

    * Subscription required
       
    1. Logon to Infotainment service content (m.pccw-hkt.com) homepage, click on "Apps" for software download & install.
     
       
    2. Press "menu" at the bottom left-hand side
    of the handset menu.    		   3. Enter the player's
    main page and choose your favorite rogram.
     
             

                    

        Full-screen viewing

    		  
       

    Remarks:

    • HD on mobile TV is applicable only to selected handset models including Acer E400, A501, HTC ChaCha, Desire, Desire Z, Flyer, Hero, Legend, Sensation XE, Sensation XL, Tattoo, Wildfire, Desire X, One J, One S, One X, One SV, Google Nexus One, Nexus S, Huawei Ideos X3, Ideos X5, Media Pad, U mini, Ideos, U Android, U Android plus, Ascend Y210, U8860, Ascend P1, LG Optimus Chic, Optimus, Optimus 2x, Optimus Black, Optimus ME, Optimus One, Nexus 4, Optimus 3D, Optmius 4X, Optmius L7, Optmius Vu, PRADA, Optimus G, OPTIMUS TRUE HD LTE, MEIZU MX 4-core, MX2, Motorola Atrix, Backfip, Flipout, Milestone, Quench, RAZR MAXX, XOOM, Nokia 5230, 5800 XpressMusic, C5-00, C5-03, C6-00, C7-00, E5, E7-00, N8-00, N97, N97 mini, X6, X7, Samsung Galaxy Tab 10.1, Galaxy Tab 7 plus, Galaxy Tab 8.9, i580, Galaxy, Galaxy S, Galaxy S plus, Galaxy SL, Galaxy S2, Galaxy R, Galaxy Nexus, Galaxy Note, Galaxy Tab, Galaxy Y, Galaxy Mini, Galaxy Gio, Galaxy Ace, Galaxy Ace Plus, Galaxy Ace 2, Galaxy S3 mini, Galaxy S2 plus, Galaxy Note 2, Galaxy Note 10.1, Galaxy Pocket, Galaxy Pocket Plus, Galaxy S DUOS, Galaxy Tab 7.7, Galaxy Y Duo, Galaxy Note LTE, Galaxy Express, GALAXY SII LTE, Galaxy SIII LTE, Galaxy Tab 8.9 LTE, Sharp SH530U, SH837W, SH930, Sony Xperia acro S, Xperia Go, Xperia ion, Xperia J, Xperia P, Xperia s, Xperia Tipo Dual, Xperia U, Xperia V, Xperia Z, Sony Ericsson Arc, Arc S, Neo, Play, Ray, Vivaz, Vivaz Pro, W8, X10, X10 mini, X10 mini pro, X8, Xperia mini, Xperia mini Pro, ViewSonic ViewPad 7.

    More exclusive widgets will become available on the Android platform, so stay tuned!

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My Account Check

PCCW-HKT mobile service customers can check their mobile account information, unbilled voice usage, data usage and bills for the last 3 months, as well as to top-up mobile data usage anytime*


1. Login

Android and iPhone users can download and install the app for free from Google Play or App Store by searching for "PCCW".

1. Open the app and select "Settings" from the Menu > "Manage Account" > "Add new Account". Click "PCCW-HKT mobile service". 2. Enter your mobile phone number and password, then click “Confirm”. If you have not changed your password, the default password will be the first 6 digits of your HKID/passport/BR Registration No. Then, click “Connect”.
1. Open the app and select "Settings" from the Menu > "Manage Account" > "Add new Account". Click "PCCW-HKT mobile service".   2. Enter your mobile phone number and password, then click "Confirm".
(If you have not changed your password, the default password will be the first 6 digits of your HKID/passport/BR Registration No.)

 

* Mobile data charges apply when browsing, downloading and using "My Account Check" app.

 

2. Check account information

You can check your account information, most recent bill and current balance.

1. Select “Accounts” 2. Choose "Summary"
1. Select "Accounts"   2. Choose "Summary"

 

 

3. Check unbilled usage

You can check unbilled local mobile data usage, local voice-call airtime, local video-call airtime and local SMS usage, as well as usage relating to now TV, now SPORTS and MOOV on mobile.

1. Choose “Usage”
1. Choose "Usage"

 

 

4. Check bills

You can check your bills from the last 3 months.

1. Choose “Bills” and select a bill you want to check. 2. Bill content will be shown.
1. Choose "Bills" and select a bill you want to check.   2. Bill content will be shown.

 

 

5. Top-up local mobile data usage^

You can top-up local mobile data usage anytime with the "My Account Check" app – and you can choose from different top-up packs.

1. Click “Detail & Top-up” in “Usage” 2. Click “Top-up” 3. Select the top-up pack and click “Continue”
1. Click "Detail & Top-up" in "Usage"   2. Click "Top-up"   3. Select the top-up pack and 
click "Continue"
         
4. Confirm the Top-up pack 5. Top-up is complete. 6. You can use the new top-up mobile data and check the “Top-up History” instantly.
4. Confirm the Top-up pack   5. Top-up is complete.   6. You can use the new top-up 
mobile data and check the 
"Top-up History” instantly.

^ This feature is applicable only to designated PCCW-HKT mobile service Tariff Plan users.

 

 

6. Pay PCCW-HKT mobile service bills at 7-Eleven

Present the QR code at any 7-Eleven to pay bills by cash.

Click “Summary > Pay bills at 7-Eleven” for the QR code of latest bill Click “Summary > Pay bills at 7-Eleven” for the QR code of latest bill      
Click “Summary > Pay bills at 7-Eleven” for the QR code of latest bill
         
Click “Bills > Pay bills at 7-Eleven” for the QR code of latest 3 months’ bills Click “Bills > Pay bills at 7-Eleven” for the QR code of latest 3 months’ bills Click “Bills > Pay bills at 7-Eleven” for the QR code of latest 3 months’ bills
Click “Bills > Pay bills at 7-Eleven” for the QR code of latest 3 months’ bills

 

Terms and Conditions:

  • "My Account Check" App is compatible with designated handsets
  • Unbilled usage figures provided are for reference only and may vary from real-time usage
  • Top-up data volume can be used only before the bill end date and cannot be carried forward to next bill cycle
  • Top-up data packs are non-refundable once purchase is confirmed
  • Mobile data charges apply when downloading and using the "My Account Check" App
  • PCCW Mobile HK Limited service reserves the right to add, vary, edit, delete or withdraw any “My Account Check” content
  • The above terms and conditions apply to the "My Account Check" App
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Smart Tips

With Smart Tips, you can get useful tips such as roaming, Wi-Fi data, mobile data with your finger tips!

Download and installation:

1.Logon to Infotainment service content (m.pccw-hkt.com), click "Apps Guide" to download and install “Smart Tips”.   2.After downloading, press the blank area (some handset models will require you to press “+”)

1.Logon to Infotainment service content (m.pccw-hkt.com), click "Apps Guide" to download and install “Smart Tips”.

   2.After downloading, press the blank area (some handset models will require you to press “+”)
 
3.Choose “Smart Tips“ and place in home screen
3.Choose “Smart Tips“ and place in home screen

 

(For PCCW-HKT mobile service subscribers with Android and iOS handsets only)

 

Remarks: Mobile Data charges may apply depending on the service plan you have subscribed to. Please call our CS hotline at 1000 for details of your plan

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Rescue App

Rescue App helps you to check PCCW-HKT mobile service settings on your Android handset (compatible with OS 2.1 or more recent versions) with just one click. If you encounter connectivity problems, our “Fix my problem” feature makes a diagnosis and guides you through fixing a fault on your device.

1. Download and Installation
2. Device Status
  a. International roaming
  b. Mobile Network
  c. Mobile Data
  d. Wi-Fi
  e. Airplane mode
  f. SIM present
3. Fix my problem
4. Device info

1. Download and Installation
· Logon to Infotainment service content (m.pccw-hkt.com), click "Apps Guide" to download and install software
Download and Installation 

2. Device Status
· Manages your network connection
1. Connectivity status  

 Connection status is represented by different signs:
Sign Status
Red lightRed light Signals that the service setting is not correct or the service doesn’t exist
Green lightGreen light Signals that the service setting is correct or the service is available
Yellow lightYellow light Signals that the service is not available as the service setting is not complete
(e.g Wi-Fi is connected but you have not yet logged in)

 

 

a. International roaming
· To check whether roaming service is subscribed to and if roaming data is enabled on handset:
a. International roaming   

 

b. Mobile Network
· To check if the data network has been activated: network:
b. Phone 

 

c. Mobile Data
· To check if the data network has been activated:
c. Mobile network 

 

d. Wi-Fi
· To check the Wi-Fi setting:
Wi-Fi 

e. Airplane mode
Wi-Fi 

 

3. Fix my problem
· Scans device settings and guides you through fixing a problem:
2. Call Forwarding 

 

4. Device info
· Checks your device model, IMEI and IP address:
3. Device info 

 

 

 

 

  

Terms & Condition:

- Rescue App is compatible with designated handsets
- Mobile Data charges may apply when downloading and using the Rescue App (depending on the service plan you have subscribed to)

 

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